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Terms of Service

Last updated: May 10, 2026

By using RoomFlip, you agree to these terms.

RoomFlip helps you create AI-generated room redesign and virtual staging concepts from uploaded room photos.

Responsible use

You agree to use RoomFlip lawfully and responsibly. Do not upload content you do not have permission to use, and do not use generated results for illegal, harmful, deceptive, or infringing activity.

AI-generated results

AI-generated room designs are provided for inspiration, planning, staging, and creative visualization. Results may vary and should be reviewed before being used for real-world renovation, listing, construction, or purchasing decisions.

Credits and paid features

Paid features may consume credits according to the pricing shown in RoomFlip. Credit packs add credits to your account. One-time credit pack credits do not expire, and subscription credits already granted remain on your account. Subscription plans provide a recurring credit allowance while the subscription is active.

Subscriptions and cancellation

Subscriptions purchased through Apple App Store or Google Play renew according to the store terms shown at checkout. You can cancel future renewals in your Apple App Store or Google Play account settings.

Web subscriptions purchased through Stripe renew automatically at the recurring price shown at checkout — monthly plans each month, annual plans each year — until you cancel. You can cancel at any time from your account page (Manage or cancel subscription) or by emailing [email protected] . Cancellation stops the next renewal, and a normal cancellation never removes credits already on your account; if a payment itself is refunded or reversed, associated paid benefits may be adjusted as described under Refunds. There are no cancellation fees.

Deleting a RoomFlip account request does not automatically cancel an App Store or Google Play subscription.

Refunds

Credits and subscription access are digital goods. Credits that have been used to generate or process designs are not refundable. Eligibility for an unused web purchase is reviewed under the terms shown at checkout and the process below.

Subscription cancellations take effect at the end of the current billing cycle. You retain Pro access until that date, while credits already on your account do not expire, and no prorated or partial refund will be issued for the unused portion of a billing cycle. Likewise, no refund is available for any subscription period during which the account has already been used.

Refund requests for purchases made through Apple App Store or Google Play are handled by the store where the purchase was made, in accordance with that store's refund policy. For web purchases, contact support with your account email and purchase details; eligibility for a goodwill refund is at our sole discretion and only considered when no credits from the purchase have been consumed.

Service changes

RoomFlip may change, pause, or discontinue features as the product evolves. Service terms can be updated when product behavior changes.

Contact

For questions about these terms, email [email protected].